Terms of service

Terms of Service

Last updated: April 21, 2025

Welcome to PackmateCarriers.com. These Terms of Service (“Terms”) govern your use of our website, products, and services (collectively, the “Services”). By accessing or purchasing from this Site, you agree to these Terms. If you do not agree, please do not use our Services.

1. About Us

This site is operated by Packmate Group LLC.
📍 600 N Broad St Ste 5 #3248, Middletown, DE, 19709, USA
📧 Contact: mike@packmatecarriers.com

2. Eligibility

To use our Services, you must be at least 18 years old or have permission from a parent or legal guardian. By using our Site, you confirm that you meet this requirement.

3. Orders & Payments

When you place an order, you agree to provide accurate, complete information and authorize us to charge your selected payment method.

We reserve the right to:

  • Refuse or cancel orders at our discretion (e.g., for suspected fraud or stock errors)

  • Limit quantities per customer or household

Prices are listed in USD and may change without notice.

4. Shipping & Delivery

We do our best to ship orders quickly and accurately. Estimated delivery times are provided at checkout but are not guaranteed. You are responsible for providing a correct shipping address.

Refer to our Shipping Policy for more details.

5. Returns & Refunds

We offer returns within 30 days for most unused products. Please refer to our full Return & Refund Policy for details.

6. Product Descriptions

We work hard to describe and photograph our products accurately, but we don’t guarantee that every detail (like colors or dimensions) will appear perfectly on every screen.

7. Use of Our Site

You agree not to:

  • Use the Site for illegal purposes

  • Attempt to hack, disrupt, or misuse the Site

  • Copy, distribute, or exploit any content without our permission

8. Intellectual Property

All content on this site — including text, logos, images, and graphics — is owned by or licensed to Packmate Carriers and is protected by intellectual property laws. You may not reproduce or use our materials without express written consent.

9. Third-Party Links

Our Site may contain links to third-party websites (e.g., Instagram, YouTube). We are not responsible for the content, privacy practices, or terms on those sites.

10. Limitation of Liability

To the fullest extent permitted by law, Packmate Carriers is not liable for:

  • Indirect, incidental, or consequential damages

  • Loss of use, data, or profits

  • Issues caused by third-party services (like shipping carriers or payment processors)

You use our Services at your own risk.

11. Indemnification

You agree to indemnify and hold Packmate Carriers harmless from any claims, liabilities, or expenses arising from your misuse of our Services or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we’ll post the new version and update the “Last updated” date. Continued use of the Site means you accept the new Terms.

14. Contact Us

If you have questions about these Terms, reach out to us:

📧 mike@packmatecarriers.com
📍 Packmate Group LLC
600 N Broad St Ste 5 #3248
Middletown, DE 19709, USA